How we collect, use, and protect the information shared through the platform.
This page is a starter policy for your deployment. Review all business practices, third-party tools, retention periods, and regional obligations with legal counsel before publishing it as your final policy.
We may collect account details, profile information, company and organization records, leads, notes, media uploads, calendar activity, billing details, and support communications that users submit while using Dhooma CRM.
We may also collect technical information such as browser type, device information, IP address, referring pages, login activity, and usage events needed to keep the platform secure and reliable.
Where applicable, we rely on contract performance, legitimate interests, consent, and legal obligations as bases for processing personal information. Customers are responsible for ensuring they have an appropriate legal basis for the contact and customer data they upload to the platform.
We may share information with infrastructure providers, payment processors, authentication services, analytics providers, storage vendors, and professional advisors when that sharing is necessary to operate the service or comply with legal requirements.
We do not sell personal information as part of the standard operation of this product. If your business workflow involves additional integrations, those providers should be disclosed in your production policy.
We retain information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal obligations. Your production deployment should define specific retention and deletion timelines for inactive accounts, backups, logs, and billing records.
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No internet service can guarantee absolute security, so users should also maintain strong credentials and protect their account access.
Depending on your location, you may have rights to access, correct, export, restrict, or delete certain personal information. You may also have the right to object to some processing activities or withdraw consent where consent is the basis for processing.
If the platform is accessed from multiple regions, information may be processed or stored in countries other than the user’s home country. If this applies to your deployment, document the transfer mechanism and vendor safeguards in the final published version of this policy.
For privacy requests or questions, replace this section with your company’s real legal or support contact details before publishing to customers.